sifucuci is committed to protecting the personal data of every player on our platform. This Privacy Policy explains precisely what we collect, why we collect it, how we use it, and the rights you hold over your own information.
sifucuci ("we", "us", "our", "the Company") operates the online casino and sports betting platform accessible at https://sifucuci.cam (the "Platform"). As an English-language gaming service designed for adult players in Malaysia, we process personal data in the course of delivering our services and fulfilling our regulatory and operational obligations.
This Privacy Policy ("Policy") sets out how sifucuci collects, uses, stores, shares, and protects the personal information of individuals who visit or use our Platform ("you", "User", "Player"). It is intended to be read alongside our Terms & Conditions and Responsible Gambling Policy, which together form the complete agreement governing your use of sifucuci.
By registering an account, accessing the Platform, or continuing to use our services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree, you should not use the Platform.
The following definitions apply throughout this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably identify a living individual, including name, identification number, email address, phone number, payment details, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, transmission, modification, retrieval, and deletion. |
| "Data Controller" | sifucuci, being the entity that determines the purposes and means of processing your Personal Data. |
| "Data Processor" | A third-party entity that processes Personal Data on behalf of sifucuci under a written data processing agreement. |
| "KYC" | Know Your Customer — the identity and age verification procedures required before processing withdrawals or reaching defined transaction thresholds. |
| "Cookie" | A small text file placed on your device by the Platform that enables functionality, analytics, and session management. |
sifucuci collects personal data across several categories depending on how you interact with the Platform. The following table summarises the categories and specific data points we may hold:
| Category | Data Points Collected |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, Malaysian MyKad or passport number, and selfie photograph (for KYC verification). |
| Contact Data | Email address, mobile phone number, and residential address (city/state, e.g., Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru). |
| Financial Data | Payment method type, e-wallet account identifiers (Touch 'n Go eWallet, Boost, GrabPay), bank account numbers or FPX/DuitNow references, cryptocurrency wallet addresses (BTC/USDT), deposit amounts, and withdrawal history denominated in MYR. |
| Account Data | Username, account registration date, account status, login history, session timestamps, and communication preferences. |
| Transaction Data | Records of all deposits, withdrawals, bets placed, games played, bonus claims, and winnings or losses. |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, and referral source URL. |
| Usage Data | Pages visited, features accessed, time spent on the Platform, game preferences, and navigation paths. |
| Communications Data | Content of support chat conversations, email correspondence, and any feedback or complaints submitted to sifucuci. |
We collect personal data through the following channels and methods:
When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion, you provide us with personal data directly. This is the primary source of identity, contact, and financial data.
When you access the Platform, certain technical and usage data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device fingerprint, and browsing behaviour on our site.
We may receive data from payment service providers (such as Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, FPX/DuitNow operators) to verify payment transactions. We may also receive data from identity verification service providers engaged for KYC compliance, and from fraud prevention partners.
sifucuci uses personal data for the following purposes, each of which is tied to a lawful basis described in Section 6:
sifucuci processes personal data on the following legal bases:
| Legal Basis | Processing Activities |
|---|---|
| Contractual Necessity | Account registration, payment processing, game session management, withdrawal processing, and customer support — all required to fulfil our agreement with you. |
| Legal Obligation | KYC and age verification, AML transaction monitoring, record-keeping for regulatory compliance, and response to lawful authority requests. |
| Legitimate Interests | Fraud prevention, platform security, responsible gambling monitoring, service quality improvement, and general business analytics. |
| Consent | Sending optional marketing communications and newsletters. You may withdraw consent at any time by contacting our support team. |
sifucuci does not sell, rent, or trade your personal data to third parties for their independent commercial purposes. We may share data in the following limited circumstances:
To process deposits and withdrawals, we share necessary transaction and identity data with our verified payment partners, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX processing banks (Maybank, CIMB, Public Bank, RHB, Hong Leong), and cryptocurrency processing services. These providers act as Data Processors under written agreements and are not permitted to use your data for any purpose beyond transaction processing.
We engage regulated third-party service providers for KYC document verification and fraud screening. These partners process your identity documents and verification selfie solely for the purpose of confirming your identity and eligibility to use the Platform.
We may disclose personal data to regulatory bodies, law enforcement agencies, or other competent authorities where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of sifucuci, our users, or the public.
In the event of a merger, acquisition, restructuring, or sale of assets involving sifucuci, personal data held by the Platform may be transferred to the acquiring entity, subject to that entity assuming the obligations of this Privacy Policy with respect to your data.
sifucuci uses cookies and similar technologies to operate the Platform effectively and understand how it is being used. The following categories of cookies may be active when you use the Platform:
You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of specific Platform features. Continued use of the Platform following notification of our cookie practices constitutes your acknowledgment of this Policy.
sifucuci retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligation. The following indicative retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with our data destruction procedures.
sifucuci implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
Despite our best efforts, no security system is entirely impenetrable. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities as required by applicable law and within the timeframes prescribed.
Subject to applicable law, you hold the following rights with respect to your personal data held by sifucuci. To exercise any of these rights, contact our support team using the details in Section 15.
We will respond to all valid data rights requests within thirty (30) days of receipt. We may need to verify your identity before processing a request. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason.
Please note that certain rights may be limited or unavailable where retention of data is required by applicable law — for example, transaction records retained for AML compliance purposes cannot be deleted on request.
sifucuci is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data from individuals under 21.
Age verification is conducted as part of our KYC process. If we discover that personal data has been collected from a person under the age of 21, we will immediately close the associated account, delete the personal data concerned (except where retention is required for regulatory or fraud prevention purposes), and return any real-money balance held, subject to applicable verification procedures.
If you believe a minor has registered an account on sifucuci or that a minor's data has been submitted to us in error, please contact our support team immediately using the contact details in Section 15.
sifucuci primarily serves Malaysian players and processes the majority of data within systems aligned to Malaysian market operations. However, in some circumstances, data may be processed by third-party service providers whose infrastructure is located outside Malaysia — for example, cloud hosting infrastructure, identity verification services, or fraud screening platforms.
Where personal data is transferred outside Malaysia, sifucuci takes reasonable steps to ensure that an adequate level of data protection is maintained, including through contractual safeguards with the receiving party. We do not transfer personal data to parties that cannot demonstrate an appropriate standard of data protection.
sifucuci reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory requirements, or Platform features. Material changes will be communicated to registered users via email notification and/or a prominent notice on the Platform at least seven (7) days prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when the most recent version was published. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy — including requests to exercise your data rights — please contact the sifucuci privacy team through the following channels. All privacy-related queries are handled with priority attention.
These are the concrete practices behind our privacy promises — not just policy language, but how we actually operate day to day.
Every connection between your device and sifucuci is protected by 256-bit SSL/TLS encryption — the same standard used by major financial institutions. Your personal and financial data is never transmitted in plain text.
sifucuci does not sell, rent, or trade your personal data to third-party marketing companies or data brokers — full stop. Your data is used exclusively to operate the Platform and meet our legal obligations.
Identity verification documents (Malaysian MyKad, passport) are processed only by regulated third-party KYC providers under strict data processing agreements. Your documents are never shared beyond verification scope.
Access, rectification, erasure, portability — these are not theoretical rights. Submit a request to our support team and receive a substantive response within 30 days, backed by clear internal procedures.
We keep data only as long as required — for regulatory compliance (typically up to 7 years for financial records) or for operational purposes. Data that no longer serves a lawful purpose is securely deleted.
Financial data from local payment methods — Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, DuitNow — is shared only with the relevant payment processor and retained solely for transaction verification and dispute resolution.
You now know exactly how your data is handled at sifucuci. Explore our platform, review our full terms, or visit the homepage to see everything on offer — live casino, sports betting, slots, and more with full MYR support.